Not every conversation requires a public Post. Sometimes a personal direct message is more appropriate. Learn how to do this here.
From a single direct message to a big group chat, you can achieve it all in the messaging section of the platform.
Let's go through how you can get the most out of our messaging system.
Initiating a Message:
Whether it's a single direct message or a brand new group chat, starting a new message chat follows the same steps:
- Tap the speech bubble icon in the bottom menu.
- To start a new message, tap the + icon.
- At this point, if you want to start a new group chat, press New Group Chat.
- Type out a members name to find them or scroll to search for them.
- Select the member(s) you want to chat to.
- If you are making a group chat, you can name the chat here.
- Start messaging.
Control and Moderation:
In Chat:
There are a whole host of tools at your disposal to control your messaging experience and keep it enjoyable, safe and happy.
Your Messages:
As a user, here are some actions you can take on your own messages by pressing and holding on a message you've sent (iOS and Android) and by pressing the three dots on a message in the Web platform:
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Edit and amend a message you've sent.
- This can only be done within 10 minutes of sending the original message.
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Delete your message for everyone.
- This can only be done within 10 minutes of sending the original message.
- Thread your next message to a new one to keep the conversation on track.
Messages you Receive:
As a user, here are some actions you can take on someone else's messages by pressing and holding on a message the other user has sent (iOS and Android) and by pressing the three dots on a message in the Web platform:
- Thread your next message to a new one to keep the conversation on track.
- Report the member.
The Chat Itself:
As a user, here are the actions you can take to manage your chat experience. These actions can be taken by tapping the three dots icon in the top right of the chat screen:
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Block a member.
- Blocking a member also allows you to leave and delete a chat.
- The blocked member will only see that you have left the chat.
- Report a member.
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Archive a chat.
- This will hide away the whole chat.
- If you do this, you will automatically leave the chat and the other user will be notified.
- Leave a chat.
- Check the members in a group chat.
Out of the Chat:
There are further tools you have to further control your messaging and platform experience.
Tapping the Three Dots:
If you tap the three dots icon at the top right of the messaging screen, you will be presented with the following options:
- Mark all chats as read.
- Visit archived chats.
- Visit your blocked users list.
Press & Hold a Specific Chat (3 dots on Web):
- Mark a chat as read/unread.
- Leave a chat.
Archived Chats:
You have the option to archive a chat, which will automatically remove you from the chat and hide it away in the archives folder of messaging.
If you later chooses to unarchive a chat, you will be re-added to the chat and it will show again in the main messaging page.
You can archive a specific chat by tapping the three dots icon at the top right of a chat and selecting archive chat.
When you want to unarchive a chat, you will:
- Tap the three dots icon at the top right of the messages page.
- Select the Archived chats option.
- Select the chat you're interested in.
- You will be presented with the option to unarchive the chat.
- Selecting this will re-open the chat and start the conversation from the last point it stopped.
Tips:
- It is not currently possible to send or receive images or videos via direct messaging.
- You'll have seen the options to block and report a member and – you can learn more about these features here.
Happy messaging!